What To Do If You Have A Recalled Kenmore Elite Microwave Ovens
If you own this product, here’s what the official recall record says. The Consumer Product Safety Commission (CPSC) issued a recall for certain Kenmore Elite microwave ovens due to a burn hazard. The recall, identified by number 20020 and announced on November 14, 2019, affects units sold exclusively at Sears and Sears Hometown and Outlet Stores. If you own one of these microwaves, visit the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores to determine if your appliance is included and for further instructions. This information is based on the official CPSC record.
What the Official Recall Record Says
On November 14, 2019, the Consumer Product Safety Commission (CPSC) issued an official recall notice with recall number 20020 for certain Kenmore Elite microwave ovens manufactured by Guangdong Galanz and sold exclusively at Sears and Sears Hometown and Outlet Stores. The recalled microwaves pose a burn hazard due to overheating issues.
If you own one of the affected Kenmore Elite microwave ovens, it is crucial that you take immediate action to ensure your safety:
Stop Using the Appliance: Do not use the recalled microwave oven until you have received instructions from the manufacturer on how to address the issue safely.
Check for Recall Information: Visit the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores to confirm if your microwave oven is included in the recall. The listing will provide specific details on how to proceed with the remedy.
Contact Sears: If your microwave oven is part of the recall, contact Sears for further instructions regarding the remedy. They may offer a repair or replacement option to ensure your appliance operates safely.
Prevent Accidents: While waiting for the remedy, take extra precautions when using any household appliances that might pose similar risks. Ensure all kitchen equipment is in good working condition and follow manufacturer guidelines closely.
For more detailed information about the recall, including specific model details and instructions on how to proceed with Sears, refer directly to the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores.
Which Units Are Affected
On November 14, 2019, the Consumer Product Safety Commission (CPSC) issued Recall Number 20020 regarding certain Kenmore Elite Microwave Ovens manufactured by Guangdong Galanz. These microwaves were sold exclusively at Sears and Sears Hometown and Outlet Stores.
If you own a Kenmore microwave oven that was purchased from one of these retailers, it is crucial to determine whether your unit falls under the recall. Affected units are those specifically made for Kenmore by Guangdong Galanz. However, specific model numbers or part numbers are not provided in the CPSC listing. Therefore, if you suspect your microwave may be affected, refer directly to the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores for detailed information on the affected models and serial numbers.
To ensure your safety, check if your microwave was manufactured by Guangdong Galanz and sold exclusively at Sears locations. If you confirm that your unit is part of this recall, follow the instructions provided in the CPSC listing to obtain a remedy or further assistance from the manufacturer. It’s important not to use any recalled units until they have been repaired or replaced as specified by the CPSC.
For additional guidance and updates on this recall, visit the official CPSC website at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores and contact the manufacturer directly for any necessary actions.
What to do if You Own One
On November 14, 2019, the Consumer Product Safety Commission (CPSC) issued Recall Number 20020 for certain Kenmore Elite microwave ovens manufactured by Guangdong Galanz and sold exclusively at Sears and Sears Hometown and Outlet Stores. These microwaves pose a burn hazard due to an issue that may cause overheating during use.
If you own one of these recalled microwaves, it is important to take immediate action to ensure your safety:
Stop Using the Microwave: Immediately discontinue using the microwave oven until a repair or replacement has been arranged by the manufacturer.
Check Your Model: Review the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores to confirm if your model is affected by the recall. The listing will provide specific details about the recalled models.
Contact Sears: Reach out to Sears for further instructions on how to proceed with the remedy provided by the manufacturer. This may include arranging a repair or replacement of the microwave oven at no cost to you.
Stay Informed: Keep an eye on any updates from the CPSC and Sears regarding this recall. The official listing will be updated if more information becomes available.
Consider Alternatives: If your recalled microwave is essential for daily use, consider purchasing a new microwave that meets current safety standards. Look for models with features such as automatic shut-off, child lockout options, and easy-to-clean interiors to ensure safe operation.
For detailed instructions on how to proceed, refer directly to the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores.
Safer Alternatives to Consider
If you own a Kenmore Elite microwave oven that is part of recall number 20020, it’s important to take immediate action for your safety. The Consumer Product Safety Commission (CPSC) issued this recall on November 14, 2019, due to a burn hazard associated with the product. You can find more detailed information about the specific models and remedy options at the official CPSC listing: https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores.
While awaiting the official remedy, consider these safer alternatives:
Replace with a New Model: Look for modern microwave ovens that meet current safety standards and have features like child locks, auto shut-off after cooking time is complete, and easy-to-clean interiors.
Check Safety Features: Ensure any new purchase includes automatic door locks to prevent opening during operation, interlocks that stop the oven from operating if the door isn’t closed properly, and a cool-touch exterior.
Consider Size and Capacity: Choose an appliance that fits your kitchen space and cooking needs. Larger microwaves may offer more versatility but ensure they are still safe and easy to use.
Energy Efficiency: Opt for models with high energy efficiency ratings if you prioritize cost savings over time.
Brand Reputation: Research brands known for reliable performance and safety records in the microwave oven market.
By taking these steps, you can help ensure that your kitchen remains a safe place while cooking or reheating food. Always refer back to the CPSC listing for specific details about recalled products and available remedies.
Frequently Asked Questions
Q: What should I do if I have one of the recalled Kenmore microwave ovens?
A: You should stop using the affected microwave immediately and contact the CPSC at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores to find out how you can return it and receive a remedy.
Q: How do I know if my Kenmore microwave oven is part of the recall?
A: Check your appliance’s model number against the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores to determine if it is included in the recall.
Q: Where can I find more information about this Kenmore microwave oven recall?
A: For detailed information, including specific model numbers and instructions on how to proceed, visit the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores.
Q: Is there a specific date when the Kenmore microwave oven recall was announced?
A: The recall was officially announced on November 14, 2019. For more details about the announcement and any updates, refer to the CPSC listing at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores.
